Shipping policy

  1. PURPOSE

The purpose of this Shipping Policy is to establish guidelines and procedures for the shipping and delivery of products by Just Cosmic Witchy Things. This policy aims to ensure transparency, efficiency, and customer satisfaction in our shipping processes.

  1. SCOPE

This Policy applies to all shipping and delivery activities conducted by Just Cosmic Witchy Things for its products, including domestic and international shipments. It covers the responsibilities and expectations of our company and our customers.

  1. SHIPPING METHODS

Just Cosmic Witchy Things offers various shipping methods to accommodate customer preferences. These methods may include but are not limited to standard ground shipping, expedited shipping, and international shipping. The availability of specific shipping methods may vary depending on the customer's location and the product being shipped.

  1. SHIPPING COSTS

Shipping costs are calculated based on the shipping method selected, the destination, and the weight and dimensions of the products being shipped. Customers will be provided with shipping cost details during the checkout process, and these costs will be added to the total order amount.

  1. ORDER PROCESSING AND SHIPPING TIME

Orders are typically processed within 1-2 business days of order placement. Shipping times vary, depending on the selected shipping method and the destination. Estimated delivery times will be communicated to customers during the checkout process.

  1. SHIPPING RATES AND DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: [3–5 business days]
  • Expedited Shipping: [1–3 business days]
  • International Shipping: [1–5 business days]

Please note that delivery delays can occasionally occur due to high volume or carrier issues.

  1. SHIPPING CARRIERS

We use trusted carriers such as USPS, UPS, FedEx, and DHL depending on your location and shipping selection.

  1. ORDER TRACKING

Customers will receive a tracking number once their order is shipped. This tracking number can be used to monitor the status and location of the shipment. We will provide instructions on how to track shipments.

  1. SHIPPING ADDRESS

Customers are responsible for providing accurate and complete shipping addresses during the order placement process. We are not responsible for delays or misdelivery resulting from incorrect or incomplete address information provided by the customer.

  1. INTERNATIONAL SHIPPING

For international shipments, customers are responsible for any applicable customs duties, taxes, or import fees. We will provide the necessary documentation for customs clearance, but it is the customer's responsibility to comply with customs regulations. We are not responsible for any delays due to customs.

  1. SHIPPING DAMAGES AND RETURNS

Customers should inspect their shipments upon delivery and report any visible damage or discrepancies to Just Cosmic Witchy Things within 30 days of receipt. Include your order number, photos (if applicable), and a detailed description. We will work with the carrier to resolve the issue and send a replacement or refund if eligible. For information on returns and exchanges, customers should refer to our Returns and Refunds Policy.